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Computerization Secures Extra $5Bn Annual Revenue for BBC
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Whilst in charge of a team of consultants Peter identified strategies that allowed the BBC to realise an added $5 (£2.3) billion in annual licence revenue.
This secured the ongoing facilities management contract for my client (Capita) for an additional 10 years.
The BBC secures the majority of its funding by collecting a
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licence fee from every household in the UK.
Many TV viewers consider it their personal goal avoid payment and have developed many tactics to evade payment.
Evasion had been for many years a major cause of lost revenue.
My team, working with key business stakeholders, including
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debt collection agents, created a method by which we could identify persistent non-payers through patterns of evasion based on historical CRM data that could leverage statutory changes to recover debts more effectively.
Additionally the company leveraged modernised billing methods to minimise the number failed payments from customer bank accounts, saving costs.
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Smart Management Delivers Cost Efficiencies
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Whilst in charge of IT application deployment for The News Group and as part of a major change in the systems landscape Peter negotiated an alternative deployment strategy saving $400,000 in ERP deployment for a 9-month project.
During deployment he saved a further $200,000.
He assessed all of the costs which led to the excluding some modules and restructured the implementation approach to
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ensure delivery was focusedon specific business problems.
Software vendors often portray themselves as the deployment experts, yet they often over quote delivery requirements and miss client goals. This deployment limited this exposure, leaving the company with options for future expansion.
As Project Manager for DWA Consultancy Peter turned around a failing project for the UK Post Office and circumvented potential penalties in excess of $2 million per day,
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by leading two parallel Data Warehouse projects and providing interfaces between their payment system and third party vendor systems.
He also revolutionised Scottish Water’s customer service and delivery reputation by providing them with the IT tools to quickly analyze water telemetry readings both operationally and through Data Warehouse, enabling the delivery of rapid response teams to correct off-site emergencies.
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Stop Processing Data – Start Analysing Performance
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Peter has planned and executed business intelligence strategies that have empowered many corporations.
Corporate performance analysts at British Airways used to spend 95% of their time processing data in order
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to report performance one month after the fact.
After Peter led the team of consultants for Intellectual Answers, BA was able to have their analysts spend 90% of their time assessing corporate performance instead of processing data, reporting 3 days after month end.
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For The News Group Peter implemented a new CRM and Finance systems along with a Legacy system upgrade that provided an integrated data set, that provided the foundation for the first successful business intelligence solution.
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Is it Worth the Risk?
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Corporate Risk, the chance of something happening, in terms of probability and impact, that will affect achievement of business objectives.
Peter has identified many solutions over the past 10 years as one of the key
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challenges to business continuity.
He has worked with BA, BBC, and Intellectual Answers to limit their corporate exposure.
He combined the risk program with corporate cost analysis to ensure the risk program was
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cost effective. This resulted in policies that provided corporate ‘peace of mind’.
For Intellectual Answers he defined a disciplined and structured method to assess and manage uncertainties
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Compliance – The Legal Headaches Continue
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Peter obtained a Law degree and has qualified at the English bar.
Although he does not practice law he has provided consultancy on the increasing legal impact of business responsibilities through
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the use of electronic data.
He has assisted defining compliance rules for business projects including IFRS, GAAP, and SOX compliance.
Peter has identified intellectual
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property issues on behalf of The News Group. He has also identified issues relating to:
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How Peter can help your Organization
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Peter has over 20 years experience in delivering business results across several industries.
He will institute bold initiatives and carry them out in order to affect positive business results,
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efficiency and increased profitability
He showcases a proven record of teambuilding, strategic partnering and long-term planning. He has led successful executive level strategy
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campaigns focusing on delivering business results through business change programs and the use of information technology in corporate environments where growth, accountability and legal compliance were paramount.
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